Concord Auto Glass is a website of Impex Auto Glass. Impex is a North Carolina auto glass company that repairs and replaces windshields, side glass and back glass and calibrates the cameras and radar that driver assistance systems depend on. Its own website is impexautoglass.com. This page says who Impex is, where its shops are, how it works in Concord and what this site does and does not claim.
Impex Auto Glass in brief
- Owned by Impex Auto Sales, which Impex describes as a family-owned automotive organization headquartered in Greensboro, North Carolina.
- Part of the Impex family of businesses, with Impex Auto Sales, Impex Chevy, Impex GM and the Impex Heavy Metal Division.
- A team of 36, according to Impex’s About page.
- Mobile service throughout North Carolina, South Carolina and parts of Georgia.
- Six services: windshield repair, windshield replacement, back glass replacement, side window replacement, ADAS camera calibration and ADAS radar calibration.
Get an auto glass quote
Send the car and the damage. Impex will contact you with a quote.
The shops, and why Concord has none
Impex has two shops in North Carolina, both with Google listings: one in Greensboro and one in Charlotte. There is no Impex shop in Concord, and this site never gives a Concord street address as one. In Concord and the towns around it, Impex works from the van: the technician and the glass come to your car. The Charlotte shop is the base for Concord, and the place a car goes when a job needs a bay. If you are not sure which suits your car, call the number on this page and Impex will tell you before anything is booked.
| Impex location | Where | For Concord drivers |
|---|---|---|
| Charlotte shop | Charlotte, NC | The nearest Impex shop to Concord |
| Greensboro shop | Greensboro, NC | Impex’s other North Carolina shop |
| Concord and nearby towns | No shop | Mobile service at your car |
How Impex says it works
Impex sets out a few principles on its About page, and they shape every job on this site:
- Accuracy first. Impex uses VIN-based verification so the correct part is ordered before the job is scheduled, which also lets it plan on-site ADAS calibration when the car needs it.
- Transparent pricing. Impex says all its quotes are fully inclusive, with no hidden fees, upsells, delivery charges, fuel fees or disposal fees.
- Fleet focused. Impex says it stocks common glass parts for fleet customers to cut downtime and avoid supply delays.
Its stated mission is to deliver accurate, transparent and efficient auto glass service while minimizing downtime and building long-term trust with its customers.
Insurance
Impex says it works with all major insurance providers, and its own guide to glass claims says it can handle the claim with your insurer, including the billing. In North Carolina you choose who repairs your vehicle (G.S. 58-3-180), so you can name Impex when you call your insurer. The insurance page explains how a claim usually goes.
What this site will not claim
Some things are not on this site because Impex has not confirmed them for Concord: business hours, prices, the written terms of any cover for the work, named training credentials, a promise of a particular glass brand on every job, or a time of arrival. Ask Impex directly about any of them when you call. The Google rating quoted on this site is the one for Impex’s Greensboro shop, and it is never presented as the rating of a shop in Concord.
Impex Auto Glass, Greensboro: 4.9 on Google from 425 reviews (October 2026). Read the reviews on Google.
What Impex customers say on Google
“Service was speedy and friendly. Highly recommend!” Sarah, Google review, October 2025
“I went in for a chip repair. The staff, from the front desk to the repair men, were welcoming, upbeat, friendly and could answer all of my questions. Would highly recommend!” Taylor, Google review, September 2025
Where to go next
For the work itself, start with windshield replacement in Concord, NC, windshield repair in Concord, NC or auto glass repair in Concord, NC. For how the van visit works, read mobile auto glass in Concord. To reach Impex, use the contact page.
Questions for Impex Auto Glass? Call, and the van comes to you in Concord.
Questions people ask
Is Concord Auto Glass a separate company?
No. Concord Auto Glass is a website of Impex Auto Glass, for drivers in Concord and the towns around it. Calls and forms from this site go to Impex.
Where is Impex Auto Glass based?
Impex is owned by Impex Auto Sales, headquartered in Greensboro. It has shops in Greensboro and Charlotte.
Does Impex work with my insurer?
Impex says it works with all major insurance providers. Under G.S. 58-3-180 you choose who repairs your vehicle.
Call
Mobile service: the van comes to you. Call for a quote.